We aim to make your shopping experience smooth, transparent, and convenient. Please read the following information to understand how ordering and product availability work at DJ Collectibles.


Placing an Order

  • Orders can be placed directly through our website by adding items to your cart and completing the checkout process.

  • You will receive an order confirmation email once your purchase is successfully processed.

  • Please ensure your shipping and billing information is accurate to avoid delays.


Product Availability

  • All products are subject to availability. While we strive to keep our inventory up to date, some items may sell out quickly due to high demand.

  • If an item is unavailable after you place an order, we will contact you promptly to offer a replacement, backorder option, or full refund.


Pre-Orders & Backorders

  • Certain new releases or limited-edition collectibles may be offered on a pre-order basis.

  • Payment is required at the time of pre-order.

  • Estimated delivery dates will be provided; however, these dates may change depending on manufacturer or distributor schedules.


Order Modifications & Cancellations

  • Orders can be modified or canceled within 24 hours of placement, provided the order has not yet been processed or shipped.

  • To request a modification or cancellation, contact us immediately at:
    📧 laurentemilemarcelc@gmail.com
    📞 +1 (602) 299-8022


Stock Updates

  • Our inventory is updated regularly to reflect the latest availability.

  • Popular items may sell out quickly, so we encourage early orders for limited or high-demand products.


Customer Support

For any questions regarding ordering or product availability, please contact our team:
📧 Email: laurentemilemarcelc@gmail.com
📞 Phone: +1 (602) 299-8022